FAQs

How much do I pay for shipping?

Fancì Club offers worldwide shipping with tracking numbers and 2 rates of shipping cost:  Standard service 35$: 7-14 Business days (excluding up to 7 business days of in-house preparation)* Express service 70$: 5-7 Business days (excluding up to 7  business days of in-house  preparation)* Free standard shipping for orders valued over $500. The express service remains the same How much do I pay for shipping?

How much duty tax do I have to pay?

Shipping price does not include local import taxes, which may apply to shipments destined for countries outside of Vietnam. These expenses are not the responsibility of the brand and must be borne by the recipient of the parcel. The customer assumes full responsibility for all postal charges, return shipment costs, customs fees, and handling charges How much duty tax do I have to pay?

Where does Fancì Club deliver?

Our online store delivers internationally. You can find the list of available locations through the “Country” menu at check-out. Please contact our Customer Support Team at customerservice@fanciclub.com if you have any additional questions.

When will I receive my order?

As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number. The regular processing time is between 1-3 business days, and the estimated delivery time depends on the country and selected shipping method. For standard shipping, you should have your order from 7-10 business days after shipping. When will I receive my order?